Guidance by role

Help center

Find the right next step for registration, rosters, match access, results, disputes, and account support.

Role-aware tournament support desk
Captain receiving roster guidance
Organizer receiving operations guidance
Referee reviewing match guidance

Common questions

Popular guides

Where are room credentials?

Authorized checked-in participants receive time-limited access in Match Center.

Why did standings change?

A revision note identifies corrected results, penalties, and the approving reviewer.

Live-service and event-operations status desk

Service health

System status

Account, event, notification, protected access, and standings services are operating normally in this preview.

Still need help?

Contact and escalation

Use a specific event or case reference and describe the outcome you need. Safety and live-event blockers receive priority routing.